Welcome to WellSouth's While You Wait web resource!
Awaiting support or thinking of seeking help? You're in the right place. This While You Wait resource is accessible on all devices and contains plenty of helpful information, tips and web resources.
Once you have made up your mind to seek support, you may be frustrated to find you have to wait for an appointment. Wait lists are common unless it is an emergency.
But don’t worry, there are many things you can do in the meantime:
For any immediate risk and danger dial 111. Police are part of our community response for people needing help and support and will liaise with the Mental Health Emergency Mental Health Team.
Alternatively you can contact the Mental Health Emergency Mental Health Team directly on 0800 467 846.
Mental health problems are common. But no matter what mental health issue you may be struggling with, caring for the body and mind can really help.
Get back to basics
Taking care of the basics can go a long way to helping you feel better. Try to make sure that you:
Take notice if you are experiencing stress or overload. If you find you are stressed, try to problem solve, prioritise and ask for help to get things done. This can mean facing the stress and making a plan to deal with it. The website www.problemsolvingtherapy.ac.nz has useful resources to work through, including the 7 steps process.
There are many ways to handle stress in a positive way:
Ask for help and support
It’s much easier to cope if you have support from others. Friends and family might be able to give you a break by helping with work to be done, child care, errands or household tasks. Or they could just be there for you; listening when you need to talk. Often people want to be supportive; they just don’t know how. Help them to understand, and don’t be afraid to ask for help when you need it.
There are organisations that can help if friends or family are not available. Contact Lifeline Aotearoa phone 0800 543 354 - they may be able to offer support via their phone service. For support in farming areas, contact the Rural Support Trust – phone 0800 787 254 www.rural-support.org.nz
Check out www.futuredirections.org.nz, your local Citizen's Advice Bureau, or Community Worker for other services like:
Encourage your support people to also seek help if you realise they are getting stressed or beginning to feel helpless. Able Southern Family Support offer Mental Illness and Addiction have services across Otago and Southland. Please phone: Southland 03 2182100, Otago 03 4555 973, Central Otago 03 448 9303 and Waitaki 03 4341130.www.supportingfamilies.org.nz.
One of the identified ways to wellbeing is to keep learning, so take the time to learn something new. Update yourself about mental health issues and available services to help you to better understand, be better informed and know what questions to ask when you talk to a mental health practioner.
There are many informative books and videos available, and excellent websites that can assist you as well. Be cautious though – only look at reputable sites, and avoid chat lines. Check out information from:
These services also provide assistance that may be useful:
Prepare for the first appointment
Consider keeping a journal. The Journal, presented by John Kirwan at www.depression.org.nz can guide you. It can be challenging to remember everything - it’s easy to forget, or to only focus on what’s happened recently if you don’t write them down. Write about events, situations, behaviours and worries that you want to share. This is a good way to prepare for your first appointment; it’s important that your service provider sees a progression of how things have been going. Make notes of what you want to discuss and questions to ask.